Terms & Conditions

Hi there! This website, peacefulplayfulpresent.com is owned and operated by Peaceful Playful & Present  [ABN: 71 134 177 135]. 

 If you have any questions or need further information, please contact: 

Bonnie Berry

info@peacefulplayfulpresent.com

phone: 04 23 33 78 73

 

This page sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and Peaceful Playful & Present cares about making sure we both know where we stand. When you visit this website, use our services or purchase our products, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

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General Disclaimer

On this website you will find blog posts, articles, guides, hints and tips, and information on health and wellbeing. This information is provided solely for the purpose of increasing awareness and understanding of self-regulation and to share my opinion.  

 

OUR RIGHTS & RESPONSIBILITIES

We take lots of care to provide valuable information but we cannot be responsible for the use that you make of that information. Please be aware that the generalised information provided by peaceful Playful & Present is not a substitute for specialist health advice tailored to your individual circumstances. There is no professional relationship formed between us unless you explicitly choose to work with us by purchasing our individual services. Any testimonials and promised results we may display on this website are based on our experience and those of our previous clients. They are not guarantees that anyone else will achieve the same results. We may modify this information provided on this website at any time, including altering or deleting it without notice.

 

VISITOR RESPONSIBILITIES

As a visitor to this site you take responsibility for your own health, safety and well-being. We expect you to assess the risk of any advice or guides as they apply to your own unique situation. We recommend that you seek medical, financial, legal or other professional advice before acting on the information provided by Peaceful Playful & Present. If you have any concerns about your health or well-being please contact a medical practitioner. If you have any doubts or questions about the suitability of an activity or guide please contact info@peacefulplayfulpresent.com.

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DOWNLOADS

We are not responsible for viruses or any other damage, which might occur as a result of downloading material from peacefulplayfulpresent.com.

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EXTERNAL LINKS

We are not responsible for the content of any external sites that may be linked.

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Specific Disclaimer                            

This disclaimer relates to occupational therapy assessment, intervention and recommendations, as well as education, workshops and consultation provided by Peaceful Playful & Present.  In offering these services, we intend to support people to understand stress, and manage energy and tension, so they can live more peaceful, playful and present lives. 

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MY RESPONSIBILITY

I have a Bachelor of Occupational Therapy and undertake ongoing post-graduate study in the areas of sensory processing, stress, self-regulation, anxiety, sleep and play, amongst others. The information provided on this site is based on my own research, knowledge and opinions. I am only providing general information that is in no way a subtitle for individual health and well-being assessment and advice tailored to your specific needs.

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If you engage with me under a therapy agreement I will abide by the Occupational Therapy Board of Australia's Code of Conduct

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YOUR RESPONSIBILITY

As a visitor to this site you take responsibility for your own health, safety and well-being. We expect you to assess the risk of any advice or guides as they apply to your own unique situation. You are responsible for undertaking your own research to determine whether any advice or guides on this website are suitable for your unique health and well-being context. You are responsible for seeking medical, financial, legal or other professional advice before acting on the information provided by Peaceful Playful & Present.

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PROBLEMS

The advice, guides, or opinions expressed on this website are of a general nature only and are no way to be taken as medical or psychological advice. Peaceful Playful & Present makes no claims to, cure, fix or otherwise resolve any challenges you may be facing. If any concerns should arise Peaceful Playful & Present recommends you seek advice from a mental health professional.

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SUITABILITY

The information contained in this website is intended for parents, educators and other caregivers who are challenged by stress and the impacts of stress on themselves and the children in their care. People with a Mental Illness, diagnosed or not, should seek advice from a mental health professional.

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Intellectual Property

The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent of Peaceful Playful & Present. Peaceful Playful & Present own the unregistered trademarks in the business name, logo, and logomarks for Peaceful Playful & Present. You may not use these marks for any purpose without our express permission.

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Payment Terms and Delivery

Payments for services can be made via credit card or direct bank transfer. We deliver services face to face in the setting most suitable for the clients. Occupational Therapy and consultations may occur in the home, at school, daycare, or another place in the community, where the challenges arise. Workshops can be held in your school or centre or in the community.

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Returns Policy

OCCUPATIONAL THERAPY

We do not offer a refund for change of mind. Peaceful Playful & Present encourages clients to choose carefully.

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WORKSHOPS AND CONSULTANCY

We do not offer a refund but we do offer a credit to be used towards another workshops or consultancy session within 6 months. 

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Consumer Guarantees

In the event of a cancellation due to illness, injury or other unforeseen circumstances, Peaceful Playful & Present will notify clients at the earliest time possible and endeavor to reschedule at a mutually convenient time. We ask clients to notify Peaceful Playful & Present via email to info@peacefulplayfulpresent.com at least 5 business days prior to set date to cancel a workshop, and at least 24 hours prior to a therapy or consultation session. We are aware that illness and injury can occur at anytime leading up to an appointment. If you are sick on the day of a scheduled appointment please phone 04 23 33 78 73  before 9:00am to reschedule.

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MAJOR PROBLEM

In the event of a major problem (for example, if you are not satisfied with the service) we request that your provide a written copy of your concerns to: info@peacefulplayfulpresent.com This will be reviewed in accordance with our and we will contact you within 24 hours to acknowledge your concerns.  We will then investigate your concerns to determine whether the issue/s raised in the 
complaint is/are within our control. We will also consider the outcome/s sought by the person making a complaint and, where there is more than one issue raised, determine whether each issue needs to be separately addressed. After assessing the complaint, we will consider how to manage it. To manage a complaint we may:

• Give the person making a complaint information or an explanation

• Gather information from the product, person or area that the complaint is about, or

• Investigate the claims made in the complaint.

We will keep the person making the complaint up to date on our progress, particularly if there are any delays. We will also communicate the outcome of the complaint using the most appropriate medium. Which actions we decide to take will be tailored to each case and take into account any statutory requirements. 

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Visitor Information

Comments that are rude, offensive or otherwise deemed inappropriate will be deleted. From time to time I will share links or content from other sites or resources. Information contained in these links does not represent the opinion of Peaceful Playful & Present. 

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Jurisdiction & Dispute Resolution

Peaceful Playful & Present is located in New South Wales. This agreement is subject to the governing law of New South Wales. 

If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and Peaceful Playful & Present agree to make a genuine effort to resolve the dispute through negotiation and discussion.

If we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21)days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge Street, Sydney NSW 2000;telephone: 02 9251 3366, email: infoaus@resolution.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.