Privacy Policy
Hi there! This website, peacefulplayfulpresent.com is owned and operated by Peaceful Playful & Present ABN 71 134 177 135. If you have any questions or need further information, please contact:
Email: info@peacefulplayfrulpresent.com
Phone: 0423337873
This page sets out our Privacy Policy. It describes how we collect and manage your personal information when you interact with us. Peaceful Playful & Present takes this responsibility very seriously. If you have any questions or concerns about how your personal information is being handled, please do not hesitate to contact us.
We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth)(Privacy Act).
The kinds of information we collect
Personal Information
If you engage with us, we may ask to collect the following kinds of personal information from you, including:
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Name
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Address
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Phone number
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Date of birth
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Signature
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Email address
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Medicare number
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NDIS participant number
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Payment details
Sensitive Information
We understand that some personal information is particularly sensitive.
We may ask you to provide us with sensitive information including:
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family situation
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health or medical history
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genetic information
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educational/workplace environment
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religious beliefs and affiliations
We will only collect sensitive information by the specified means and for the specified purposes of Occupational Therapy including: assessment, notes, reports, correspondence or other therapy purposes
Collection
Whenever possible, we aim to collect personal information directly from the individual it relates to, or their parent/caregiver or representative. We may collect your personal information by various means including:
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Webforms
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Online intake forms via secure link
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Email
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Phone in person
Use of Your Information
We may collect your personal information to provide Occupational Therapy including: assessment, notes, reports, correspondence or other therapy purposes
We will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to my functions or activities has been, is being or may be engaged in, and in response to a subpoena, discovery request or a court order.
If you have any concerns regarding the disclosure of your personal information, please do not hesitate to get in touch with us to discuss this personally.
Our policy with regard to sensitive information obtained from minors:
Peaceful Playful & present support children and those who love them. As per relevant Federal and State legislation, health service provider is required to keep records for 7 years or, in the case of a child, until the child turns 25.
Professional Considerations
We are subject to the following regulations regarding the collection of personal information:
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Privacy Act 1988 (Cth)(Privacy Act).
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Health Records and Information Privacy Act 2002 No 71
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Children and Young Persons (Care and Protection) Act 1998 (NSW)
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Disability Inclusion Act 2014 (NSW)
You may choose not to provide us with your personal information. However, this may impact the services we are able to provide.
Security
We are committed to securely storing and handling your sensitive information and take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. If we no longer need, or are no longer required under Australian law to store your personal information, we will de-identify and/or destroy the information.
We manage risks to your personal information by holding electronic data in a secure Client Record Management system. With password protection which is only accessible to staff od Peaceful Playful & Present. Other electronic data is stored on password and finger print protected computer and hard drive.
Your personal information may also be stored with a third-party provider, which will be managed under their security policy:
Access to Information
You can contact us to access, correct or update your personal information at any time. Unless we are subject to a confidentiality obligation or some other restriction on giving access to the information which permits us to refuse you access under the Privacy Act, and we believe there is a valid reason for doing so, we will endeavour to make your information available you. Please email info@peacefulplayfulpresent.com to request access to your information.
Complaints
If a breach of this Privacy Policy occurs, or if you wish to a request a change to your personal information, you may contact us by emailing info@peacefulplayfulpresent.com to request access to your information.
If you are not satisfied with our response to your complaint you may seek a review by contacting:
Notification of Change
If we decide to change our Privacy Policy, we will post a copy of the revised policy on our website.